FAQ


PLEASE NOTE:
We cannot ship to P.O. Boxes. Free standard shipping on orders over $100 only applies in the 48 contiguous states - excludes Hawaii and Alaska.

SHIPPING 
Free Standard Shipping on all orders $100+.
Free Contactless Porch Pick Up can be scheduled for all local orders.

Orders Under $100:
$6.99 for local orders.
$9.99 for all orders outside of Illinois.


WHAT ARE THE HOURS OF CUSTOMER SERVICE? 
B.Bungalow is open Sundays, 11am - 4pm and Monday - Saturday 10am-5pm at 410 N. Milwaukee Ave., Libertyville, IL 60048. B.Bungalow's parent company, The Beachwaver Co., is open Monday - Friday, 9:00am - 5:00pm, CST. Beachwaver Co. is closed for holidays and on weekends


WHEN WILL I RECEIVE MY NEW B.BUNGALOW ITEMS?
 
After your order is placed, it will be processed and ship within 1-2 business days. We ship UPS and USPS depending on your order, so you can expect to receive your items within 2-5 business days after it is shipped depending on where you live. We do not ship on weekends and holidays as our office is only open Monday through Friday from 9am-5pm CST.


WHAT IF I HAVE A QUESTION ABOUT MY B.BUNGALOW. ITEM OR ORDER?

We are here to help! If you have any questions or concerns about your purchase, please contact nina@beachwaver.com  and someone will get back to you within 24 hours on business days.

WHAT ARE THE CONTEST RULES FOR A GIVEAWAY? 
We sometimes do giveaways on social media. Follow us @thebeachwaver and @b.bungalow for details on each specific contest.


WEB ACCESSIBILITY

We are committed to inclusion and strive to increase the accessibility of our website for all of our customers and consumers, as well as to ensure compliance with applicable laws and regulations.

Please be aware that our efforts are ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular web page on this website, please contact us through email us at nina@beachwaver.com